Payments
How to Configure Payment Consent Requirements
How to Configure Payment Consent Requirements Overview The payment consent setting allows restaurant owners to require customers to accept the Terms and Conditions and Privacy Policy before placing an order using a supported online payment gateway. This setting is available in the configuration window for supported payment gateways. Step 1: Open Payment Gateway Settings  for Online Payments
How to Connect Bambora (Worldline) for Online Payments Overview Bambora (Worldline) is an online payment provider available in the restaurant dashboard. Connecting it allows you to configure the gateway for accepting online payments through your storefront. Step 1: Open Bambora Settings Log in to your restaurant dashboard. Navigate to **SettingFew readersHow to Connect Clover for Online Payments
How to Connect Clover for Online Payments Overview Clover can be connected to your restaurant dashboard to accept online card payments through your storefront. You need to enter the required API tokens and Merchant ID to configure the connection. Step 1: Open Clover Settings Log in to your restaurant dashboard. Navigate to **Settings → PaymentsFew readersHow to Connect PayPal for Online Payments
How to Connect PayPal for Online Payments Overview PayPal allows restaurant owners to offer PayPal as an online payment option on their storefront. You can configure the connection using your PayPal account credentials and manage how the payment method appears to customers. Where to Find PayPal Settings Log in to your restaurant dashboard. NaviFew readersHow to Connect Razorpay for Online Payments
How to Connect Razorpay for Online Payments Overview Razorpay allows restaurant owners to accept online payments through their storefront. You can connect Razorpay by entering the required API credentials and configuring how the payment method appears to customers. Where to Find Razorpay Settings Log in to your restaurant dashboard. Navigate to *Few readersHow to Connect Stripe for Online Payments
How to Connect Stripe for Online Payments Overview Stripe allows restaurant owners to accept online payments through their storefront. The payment gateway settings let you configure Stripe credentials, choose how the payment method appears to customers, and enable the gateway. Where to Find Stripe Settings Log in to your restaurant dashboard. NaFew readersHow to Connect SumUp for Online Payments
How to Connect SumUp for Online Payments Overview SumUp is an online payment provider that can be connected through your restaurant dashboard to offer an additional payment option at checkout. Where to Find SumUp Settings Log in to your restaurant dashboard. Navigate to Settings → Payments → Payment options. Under Online payments, cFew readersHow to Connect Xendit for Online Payments
How to Connect Xendit for Online Payments Overview Xendit is a payment provider that can be configured in your restaurant dashboard to offer online payments through your storefront. Where to Find Xendit Settings Log in to your restaurant dashboard. Navigate to Settings → Payments → Payment options. Under Online payments, click **ManaFew readersHow to Connect Yoco for Online Payments
How to Connect Yoco for Online Payments Overview Yoco is an online payment gateway that allows restaurant owners to accept card payments through their storefront. The Yoco integration uses a hosted checkout and is intended for businesses operating in South Africa, with payments processed in South African Rand (ZAR). Step 1: Open Yoco Payment SettingsFew readersHow to Find Authorize.Net API Login ID, Transaction Key, and Signature Key
How to Find Authorize.Net API Login ID, Transaction Key, and Signature Key To connect Authorize.Net to your restaurant dashboard, you need the API Login ID and Transaction Key. The Signature Key is also required if your integration uses it for webhook verification. 1. Log In to Authorize.Net Open the Authorize.Net Merchant Interface. Sign in using your merchant account credentials. Make sure you are accessing the correct account andFew readersHow to Find Bambora (Worldline) API Credentials
How to Find Bambora (Worldline) API Credentials To connect Bambora (Worldline) to your restaurant dashboard, you need the credentials requested in the gateway configuration: API Key, Merchant Number, Access Token, and Secret. 1. Log In to Your Bambora Account Open your Bambora (Worldline) merchant portal. Log in using your merchant account credentials. Select the correct merchant account if you manage multiple accounts. ![](https://storage.crisp.chat/users/helpdesk/websiteFew readersHow to Find Clover API Credentials
How to Find Clover API Credentials To connect Clover to your restaurant dashboard, you need the credentials requested in the Clover gateway configuration: Public Token, Private Token, and Merchant ID. 1. Log In to Clover Open the Clover Dashboard. Log in using your Clover merchant account. Make sure you select the correct merchant account if you manage multiple locations. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e1Few readersHow to Find PayPal Client ID and Client Secret
How to Find PayPal Client ID and Client Secret To connect PayPal to your restaurant dashboard, you need the Client ID and Client Secret from your PayPal Developer Dashboard. 1. Open the PayPal Developer Dashboard Visit the PayPal Developer Dashboard. Log in using your PayPal account. Open Apps & Credentials. 2.Few readersHow to Find Razorpay API Keys and Webhook Secret
How to Find Razorpay API Keys and Webhook Secret To connect Razorpay to your restaurant dashboard, you may need your Key ID, Key Secret, and Webhook Secret. Follow the steps below to locate these details in your Razorpay account. 1. Find Your Key ID and Key Secret Log in to your Razorpay Dashboard. Select the required mode: **Few readersHow to Find Stripe API Keys in Your Stripe Dashboard
How to Find Stripe API Keys in Your Stripe Dashboard Overview To connect Stripe to your restaurant dashboard, you need the Publishable key and Secret key from your Stripe account. This article explains where to find both credentials. Step 1: Log In to Stripe Open the Stripe Dashboard. Sign in to your Stripe account. Open theFew readersHow to Find SumUp API Credentials and Merchant Code
How to Find SumUp API Credentials and Merchant Code To connect SumUp to your restaurant dashboard, you may need your Merchant Code, Public API Key, and Secret API Key. Follow the steps below to locate these details. 1. Find Your Merchant Code Log in to your SumUp account. Open your profile or account settings. Look for your merchant or businFew readersHow to Find Xendit API Keys and Webhook Verification Token
How to Find Xendit API Keys and Webhook Verification Token To connect Xendit to your restaurant dashboard, you may need your Public API Key, Secret API Key, and Webhook Verification Token. Follow the steps below to locate or generate these credentials. 1. Log In to Xendit Open the Xendit Dashboard. Log in using your Xendit account. Make sure you have permission to access the API and webhook settings. ![](https://storage.crisp.chat/users/helpFew readersHow to Find Yoco API Keys and Webhook Signing Secret
How to Find Yoco API Keys and Webhook Signing Secret To connect Yoco to your restaurant dashboard, you may need your Public Key, Secret Key, and Webhook Signing Secret. Follow the steps below to locate or generate these credentials. 1. Log In to Your Yoco Account Open the Yoco Dashboard. Log in using your Yoco business account. Open the Sell Online section. Select Payment Gateway to access your online payment credentials. The exact menu lFew readersHow to Manage Custom Payment Options
How to Manage Custom Payment Options Overview Custom payment options allow restaurant owners to offer payment methods such as cash on delivery or payment at the counter. You can add custom options, enable or disable them, and control which order service types can use each method. Step 1: Open Payment Options Log in to your restaurant dashboard.Few readersHow to set up Apple Pay & Google Pay on SumUp
PAYMENTS · SUMUP How to set up Apple Pay & Google Pay on SumUp Follow these steps in your SumUp account to let your customers pay with Apple Pay and Google Pay at checkout. You'll do everything below in your SumUp Dashboard — no changes are needed inside your ordering system. Once these steps are complete, the Apple Pay and Google Pay buttons appear automatically for customers on a supported device. The steps Turn on Apple Pay & Google Pay for your accountMake sure both walletsPopular
Taxes & Service Fees
How to Set Up and Manage Service Fees
How to Set Up and Manage Service Fees Overview Service fees are additional charges that can be applied to orders under specific conditions, such as weekend surcharges or holiday fees. You can configure the fee amount, applicable service types, payment methods, and schedule under Settings → Taxation. How to Access Service Fees Log in to your resFew readersAssigning Tax Categories to Menu Items
Assigning Tax Categories to Menu Items Tax categories allow you to assign the appropriate tax slab to individual menu items. This helps ensure that each dish is taxed according to its configured tax rate. Before assigning a tax category, make sure the required tax slab has been created under Settings → Taxation. How to Assign a Tax Category Navigate to Menu. Locate the menu item you want to update. Open the item for editing. Find the Tax Category field. SelectFew readersHow to Set up Service Fees.
How to Set Up Service Fees Service fees are additional charges applied to an order under specific conditions, such as a weekend surcharge, holiday fee, or small-order fee. You can configure the fee type, amount, applicable services, payment methods, and schedule. Adding a Service Fee Navigate to Settings → Taxation. In the Service fees sectFew readersUnderstanding Tax Modes
Understanding Tax Modes Overview Tax mode determines how taxes are handled in menu prices and how they are included in the order total. Configuring the correct tax mode helps ensure that menu prices and tax calculations are consistent. Available Tax Modes To view the available options, navigate to Settings → Taxation and locate the Tax mode section. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-13-at-55517_1krn39s.png =7Few readersHow to Set Up Tax Slabs
How to Set Up Tax Slabs Overview The Taxation settings allow you to configure tax rates for menu items and determine how taxes are applied to menu prices. You can create multiple tax slabs and configure different rates for Delivery, Pickup, and Dine-in services. You can also choose whether menu prices already include taxes or whether taxes should be added on top of menu prices. How to Access Taxation Settings Log in to your restaurant dashboard. Navigate to Settings. 3Few readersHow to Edit or Delete a Tax Slab
How to Edit or Delete a Tax Slab Overview The Taxation settings allow you to manage existing tax slabs. You can review their configured rates, check how many menu items use each slab, and access the available actions to edit or delete a tax slab. Before making changes, review the slab's configuration and check whether it is currently assigned to menu items. How to Access Tax Slabs ![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-1Few readersTroubleshooting Tax and Service Fee Issues
Troubleshooting Tax and Service Fee Issues Overview If taxes or service fees are missing, incorrect, or not applied as expected, review the configuration under Settings → Taxation and the tax category assigned to the relevant menu item. This guide covers common issues and the steps to investigate them. Common Tax Issues 1. Tax Is Not Appearing on a Menu Item Possible causes: No tax category is assigned to the menu item. The selected tax slab is inactive. Tax is dFew readersHow to Assign Tax Categories to Menu Items
How to Assign Tax Categories to Menu Items Overview Tax categories allow you to assign a configured tax slab to an individual menu item. This helps ensure that the appropriate tax rate is applied based on the item's assigned category and the service type used for the order. Before assigning a tax category, make sure the required tax slab has been created and activated under Settings → Taxation. How to Assign a Tax Category Log in to your restaurant dashboard. Navigate to **Few readers
Team & Permissions
How to Create a Restaurant Manager Account
How to Create a Restaurant Manager Account Overview The Restaurant manager login account type provides full access to every feature in the dashboard. Unlike a Staff login account, it does not require individual permission selection. Only one restaurant manager account is allowed per restaurant. Where to Find It Navigate to Settings → Team & Permissions. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-23-at-52852_1gi57bp.pFew readersHow to Create a Staff Login Account
How to Create a Staff Login Account Overview The Staff login account type allows you to create accounts with limited access to selected dashboard features. You can configure Read and Write permissions for individual sections to control what each staff member can view or manage. Where to Find It Navigate to Settings → Team & Permissions. StepsFew readersHow to Deactivate or Remove a Staff Account
How to Deactivate or Remove a Staff Account Overview The Team & Permissions settings allow you to manage staff accounts that have access to your restaurant dashboard. You can use the Deactivate and Remove options to manage existing staff accounts, depending on your requirements and the options available in your account. How to Deactivate aFew readersHow to Edit Staff Details and Permissions
How to Edit Staff Details and Permissions Overview The Staff settings allow you to manage staff accounts that have access to your restaurant dashboard. You can use the Edit to update the details of an existing staff account, depending on the fields and permissions available in your account. Steps to Edit Staff Details Log in to your restaurant dashboard. Navigate to Settings → Team & Permissions. Locate the staff account you want to update. Click Edit in tFew readers
Restaurant Profile
How to Manage Restaurant Address
How to Manage Restaurant Address The Address section allows restaurant owners to add and update the restaurant's location and address details. The location is used to accurately represent where the restaurant is located. How to Access Go to: Settings → Restaurant Profile → Address 1. Search Address Use the Search address field to searchFew readersHow to Manage Restaurant Basic Information
How to Manage Basic Information The Basic Information section allows restaurant owners to add and update the main details of their restaurant, including the restaurant name, description, cuisine types, contact information, and website. How to Access Go to: Settings → Restaurant Profile → Basic Information 1. Restaurant Name Enter your restauFew readersHow to Manage Restaurant Locale Settings
How to Manage Restaurant Locale Settings The Locale section allows restaurant owners to configure regional settings such as currency, date format, timezone, decimal places, and the primary language used in the dashboard and storefront. How to Access Locale Settings Go to Settings from the left-side menu. Open Restaurant Profile. Select the Locale tab. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-08-at-65651_Few readersHow to Manage Restaurant Opening Hours
How to Manage Restaurant Opening Hours The Opening Hours section allows restaurant owners to set the days and times when their restaurant is available for customers. These hours apply across your restaurant services unless a specific service has its own opening-hour settings. How to Access Opening Hours Go to Settings from the left-side menu. Open Restaurant Profile. Select the Opening Hours tab. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/feFew readersHow to Manage Restaurant Legal Information
How to Manage Restaurant Legal Information The Legal section allows restaurant owners to save their business and legal information for their records. This information is for your reference only and is not used anywhere in the system. It is also not shown to customers. How to Access Legal Information Go to Settings from the left-side menu. Open Restaurant Profile. Select the Legal tab. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f80Few readersHow to Manage Your Restaurant Profile
How to Manage Your Restaurant Profile The Restaurant Profile section allows restaurant owners to manage important information about their restaurant, including basic details, service types, address, opening hours, locale settings, and legal information. You can access these settings from: Settings → Restaurant Profile The Restaurant Profile contains the following sections: Basic Information Service Types Address Opening Hours Locale LegalFew readersWhat If You Can't Add Restaurant Hours?
What If You Can't Add Restaurant Hours? If you are unable to add or change your restaurant's opening hours from the Opening Hours section, you can still use the business hours that were configured when your restaurant was initially created. How It Works The restaurant's opening hours can come from two places: Business Hours — The default hours configured when the restaurant/business was created. Restaurant Opening Hours — The hours configured separately under **SettingsFew readersWhat Should You Do If the Hours Are Incorrect?
What Should You Do If the Hours Are Incorrect? If you cannot add or update the restaurant hours and the existing business hours are incorrect, contact your support team for assistance in updating the business hours. Important: If no custom restaurant hours are configured, the system will automatically fall back to the business hours set when the restaurant/business was created. Quick Summary Can't add restaurant hours? No problem. The system will use your existing **business hFew readersHow to Manage Restaurant Service Types
How to Manage Restaurant Service Types The Service Types section allows restaurant owners to choose how customers can order from their restaurant. How to Access Go to: Settings → Restaurant Profile → Service Types Available Service Types 1. Delivery Enable Delivery if customers can order food and have it delivered to their door.Few readers