How to Set Up Tax Slabs

Overview

The Taxation settings allow you to configure tax rates for menu items and determine how taxes are applied to menu prices. You can create multiple tax slabs and configure different rates for Delivery, Pickup, and Dine-in services.

You can also choose whether menu prices already include taxes or whether taxes should be added on top of menu prices.

How to Access Taxation Settings

1. Log in to your restaurant dashboard.
2. Navigate to Settings.
3. Select Taxation.

The Taxation page contains the tax mode settings, tax slabs, and service fees.

Understanding Tax Mode

The Tax mode setting determines how taxes are treated in your menu prices.

Menu prices already include taxes

Select this option when your menu prices already include the applicable taxes.

• Tax is included in the displayed menu price.
• Tax is not added again on top of the menu price.

Apply tax on top of my menu prices

Select this option when your menu prices exclude taxes.

• Tax is calculated separately.
• The applicable tax is added to the menu price when calculating the order total.

After selecting the appropriate option, click Save.

How to Add a Tax Slab

1. Navigate to Settings → Taxation.
2. Click + Add Tax Slab.
3. Enter the tax slab Name, such as GST 5% or Standard Food Tax.
4. Configure the tax rate for each applicable service type:
5. • Delivery
   • Pickup
   • Dine-in, displayed as the restaurant's configured dining service name.
5. For each service type, use the Charge tax toggle to enable or disable tax.
6. If tax is enabled, enter the required percentage in the Rate (%) field. The maximum allowed rate is 100%.
7. Review the Active toggle:
8. • Enable it to make the tax slab available for assignment to new menu items.
   • Disable it if the slab should not be available for assignment to new items.
8. Click Create Slab to save the tax slab.

How to Manage Existing Tax Slabs

Existing tax slabs appear in the tax slabs list.

The list displays information such as:

• Slab: The tax slab name and default indicator, where applicable.
• Rate: The configured rates.
• Applies to: The service types for which tax is enabled.
• In use: The number of menu items using the slab.
• Actions: Available options to edit or delete the slab.

How to Assign a Tax Slab to a Menu Item

After creating and activating a tax slab:

1. Navigate to Menu.
2. Open the menu item you want to update.
3. Find the Tax Category field.
4. Select the appropriate tax slab.
5. Save the menu item.

The selected tax slab determines the configured tax rate applicable to that item, based on the order's service type.

Important Notes

• Configure tax rates according to the applicable tax rules for your business.
• Delivery, Pickup, and Dine-in can have different tax rates.
• A service type with tax disabled will not have tax applied through that slab for that service.
• Inactive tax slabs cannot be assigned to new menu items.
• Check the number of items using a slab before modifying or deleting it.
• Verify the tax mode and applicable rates before processing orders.

Troubleshooting

Tax is not appearing on an order

1. Check whether the menu item has a tax category assigned.
2. Verify that the tax slab is active.
3. Confirm that tax is enabled for the relevant service type.
4. Review the selected tax mode.
5. Check the order again after saving any necessary changes.

The wrong tax rate is being applied

1. Open Settings → Taxation.
2. Locate the relevant tax slab.
3. Review the rate configured for the applicable service type.
4. Check the tax category assigned to the menu item.
5. Confirm that the order uses the expected service type.

A tax slab is missing from the Tax Category dropdown

1. Navigate to Settings → Taxation.
2. Check whether the required slab exists.
3. If it exists, verify that it is active.
4. If it does not exist, create the required tax slab.
5. Return to the menu item and check the dropdown again.

Updated on: 21/10/2026