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Articles on:Loyalty
Set up and manage your loyalty programme, reward customers, and encourage repeat orders.

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  • White Label Configuration
  • Loyalty
  • Getting Started
  • Account & Profile
  • Orders
  • Menu Management
  • Customers
  • Promotions
  • Publishing
  • Reports & Analytic
  • Business Settings
  • Online Store Settings
  • Ordering Settings
  • Kitchen & Orders Settings
  • Apps & Advanced Settings
  • How to Configure the Points Loyalty Program
    How to Configure the Points Loyalty Program Overview The Points Loyalty Program allows restaurant owners to reward customers with points for eligible orders. You can configure how customers earn points, choose how they redeem them, customize the rewards currency, and preview how the program appears on the storefront and at checkout. Changes apply to new orders after saving. Where to Find It Log in to your restaurant dashboard and navigate to Grow → Loyalty. ![](https://storageFew readers
  • How to View Loyalty Program Analytics
    How to View Loyalty Program Analytics Overview The Loyalty Program Analytics page helps restaurant owners understand customer participation, points earned, points redeemed, and outstanding loyalty points over a selected period. The page includes five summary cards, a Points Activity chart, and a Redemptions section. Where to Find It Log in to your restaurant dashboard. Navigate to Grow → Loyalty. Click View Analytics. The Loyalty Program Analytics page will oFew readers
  • How to Configure Loyalty Reward Tiers
    How to Configure Loyalty Reward Tiers Overview The Reward tiers option allows restaurant owners to offer free items to customers when they reach specified loyalty point levels. Customers can choose an available reward when they unlock the required point level. This is an alternative to using points as a monetary discount at checkout. Where to Find It Log in to your restaurant dashboard. Navigate to Grow → Loyalty. Open the Setup tab. Locate the Redeem CriteriaFew readers
  • Understanding the Members & Activity Tab in Loyalty
    Understanding the Members & Activity Tab in the Loyalty Program Overview The Members & activity tab helps restaurant owners review loyalty program participation, outstanding points, reward redemptions, and repeat customer activity. It also displays a recent activity table showing points events across loyalty members. Where to Find It Log in to your restaurant dashboard. Navigate to Grow → Loyalty. Click the Members & activity tab. ![](https://storage.crisp.Few readers

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