Domain
Troubleshooting Custom Domain Issues
Troubleshooting Custom Domain Issues Overview If your custom domain is not connecting, is still awaiting verification, or has been rejected, use this guide to identify the issue and determine the next step. 1. Domain Status Is Still Pending If your domain displays Pending: Open Settings → Domain in your dashboard. Check the current doFew readersHow to Set Up and Manage a Custom Domain
How to Set Up and Manage a Custom Domain Overview The Custom Domain settings allow restaurant owners to connect their own domain to their online presence. A domain can serve either the restaurant's Storefront or its Sales website. Only one custom domain can be configured per restaurant at a time. After submitting a domain for verification, the platform team reviews the request and updates its status. SSL/HTTPS is configured automatically after the domain is approved. ![](https:Few readers
Appearance
How to Manage Your Restaurant Storefront Theme
How to Manage Your Restaurant Storefront Theme The Theme section in Appearance allows you to customize the overall look of your restaurant's storefront and control how menu categories and menu items are displayed to customers. Where to Find It Go to: Settings → Appearance → Theme 1. Choose Your Storefront Theme You can choose between two theFew readersHow to Manage Your Restaurant Logo
How to Manage Your Restaurant Logo The Logo section in Appearance allows you to add and manage the logo that represents your restaurant on your storefront. A clear, high-quality logo helps customers recognize your restaurant and keeps your storefront aligned with your brand identity. Where to Find It Go to: Settings → Appearance → Logo Add YFew readersHow to Manage Your Restaurant Cover Photo
How to Manage Your Restaurant Cover Photo The Cover Photo section in Appearance allows you to add and manage the banner image displayed at the top of your restaurant's ordering page. A good cover photo helps create a strong first impression and gives customers a visual introduction to your restaurant. Where to Find It Go to: Settings → Appearance → Cover Photo ![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-09-at-32024_yff8vaFew readersHow to Manage Your Restaurant Brand Color
How to Manage Your Restaurant Brand Color The Brand Color section in Appearance allows you to choose the main color used for buttons and accents across your restaurant's ordering page. Using your brand color helps keep your storefront consistent with your restaurant's branding. Where to Find It Go to: Settings → Appearance → Brand Color ChoosFew readersHow to Manage Your Default Storefront Theme
How to Manage Your Default Storefront Theme The Default Storefront Theme setting allows you to choose whether customers see the light theme or another available storefront theme when they first visit your restaurant's ordering page. Where to Find It Go to: Settings → Appearance → Default Storefront Theme Light Theme When Light is selectedFew readers
Customer Sign-in
How Login Modes Appear on the Storefront
How Login Modes Appear on the Storefront When you select Guest + Email login, the storefront provides customers with both options. On the storefront sign-in page, customers can: Sign In: Existing customers can enter their email and password to sign in. Create an Account: New customers can create an account. Continue as Guest: Customers can continue without signing in to an account. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screFew readersConfiguring Marketing Email Consent
Configuring Marketing Email Consent The Marketing consent checkbox allows customers to opt in to receiving marketing emails during guest checkout. It provides a way for customers to indicate whether they agree to receive marketing communications. Prerequisite A Privacy Policy page must be configured before you can enable the marketing consent checkbox.Few readersHow to Troubleshoot Login and Checkout Field Issues
How to Troubleshoot Login and Checkout Field Issues Overview If a login or checkout field is missing, displayed incorrectly, or not behaving as expected, review the settings on the Login options page. Ressto provides separate controls for account signup fields and guest checkout cart fields. Where to Find It Navigate to Ressto Admin Dashboard → Settings → Customer Sign-in. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screencapture-app-resFew readersManaging Login Options
Managing Login Options The Login options settings allow you to control how customers sign in to place orders and which information they must provide during sign-up or guest checkout. You can configure the login mode, manage contact fields, set required information, and enable guest detail autofill. Configuring Login Options Navigate to **SettingsFew readersHow to Verify Login and Guest Checkout Settings on the Storefront
How to Verify Login and Guest Checkout Settings on the Storefront Overview After updating Login options in Ressto, verify the customer-facing storefront to confirm that the selected login mode and checkout fields appear as expected. Where to Configure Settings Navigate to Ressto Admin Dashboard → Settings → Customer Sign-in. Steps to VerifyFew readersHow to Choose the Right Login Mode
How to Choose the Right Login Mode in Ressto Overview Ressto provides three login modes that determine how customers can access the ordering system. You can configure these options from the Login options settings page based on whether you want to allow guest checkout, email-based login, or both. Where to Find It Navigate to Ressto Admin Dashboard → Settings → Customer Sign-in. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-23Few readersHow to Troubleshoot the Marketing Consent Checkbox
How to Troubleshoot the Marketing Consent Checkbox Overview Ressto provides a Marketing consent checkbox setting that allows customers to opt in to receiving marketing emails during guest checkout. If the option is disabled or cannot be activated, first check whether the Privacy Policy page has been activated. Where to Find It Navigate to Ressto Admin Dashboard → Settings → Customer Sign-in. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/scFew readersConfiguring Guest Checkout
Configuring Guest Checkout Guest checkout allows customers to place orders without signing in to an account. You can configure the login mode to determine whether customers can order as guests, sign in using email, or use both options. How to Enable Guest Checkout Navigate to Settings → Customer Sign-in. Locate the Login mode dropdown. Select Guest + Email login to allow both guest checkout and email login, or select Guest only — no email login to allow customersFew readersHow Does Autofill Guest Details Work?
How Does Autofill Guest Details Work? Overview Ressto provides an Autofill guest details setting that allows customers' contact details to be saved on their own device and pre-filled the next time they place an order. This feature helps returning guests complete checkout without entering the same contact information again. Where to Find It Navigate to Ressto Admin Dashboard → Settings → Customer Sign-in. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bFew readers