Question 1

Getting Started with Ressto

Accepted Answer

Getting Started with Ressto

Overview

Welcome to Ressto! This guide will help you get your restaurant set up and ready to accept orders in just a few steps. By the end, you'll have a live storefront that customers can order from directly.

Step 1 — Sign Up for a Ressto Account

Go to app.ressto.co and create your free account. All you need is your name, email address, and a password. Once you sign up, you'll land on the My Restaurants page — your central hub for managing all your restaurants.

Step 2 — Add Your First Restaurant

Click + Add Restaurant to open the setup wizard. You'll go through 4 quick steps:

Basics — Enter your restaurant name, cuisine type, logo, and brand colour
Service — Choose how you serve customers: Delivery, Takeaway, Dine-in, or Table booking
Location — Pin your restaurant on the map and fill in your address
Settings — Set your currency, timezone, and language

Click Create restaurant at the end and your restaurant is live.

|| For a detailed walkthrough of each step, see How to Add Your First Restaurant.

Step 3 — Set Up Your Menu

Once your restaurant is created, go to Menu in the left sidebar. From

Question 2

What is Ressto ?

Accepted Answer

What is Ressto? A Quick Overview

Overview

Ressto is an all-in-one restaurant management platform that helps you run your restaurant online — without relying on third-party marketplaces. With Ressto, you get your own branded storefront where customers can place orders directly with you.

What Can You Do With Ressto?

Ressto brings everything you need to manage a restaurant into one place:

Accept orders — Delivery, Takeaway, Dine-in, and Table bookings, all from one dashboard
Manage your menu — Add, edit, and organise your food items and categories
Track customers — View customer profiles, order history, and wallet balances
Run promotions — Create discount codes and cashback offers for your customers
Send campaigns — Reach your customers with marketing emails directly from the platform
View reports — Track your revenue, order volume, and top-selling items
Customise your storefront — Set your branding, colours, and layout so your online menu looks like your own

Who Is Ressto For?

Ressto is built for restaurant owners and operators who want to:

Take online orders without paying high commissions to food delivery apps
Manage multiple restaurant outlets from a single account
Build a direct relationship with their customers

Whether you run a single café or a chain of restaurants, Ressto scales with your business.

How Ressto Is Organised

When you log in to Ressto, you start at the My Restaurants page. From here

Question 3

How to Change Your Password

Accepted Answer

How to Change Your Password

Overview

You can update your Ressto account password at any time from the Change Password page. You will need to know your current password to make this change.

How to Get There

Log in to your Ressto account.
In the left sidebar, click Change Password.

How to Change Your Password

On the Change Password page, enter your Current Password in the first field.
Enter your new password in the New Password field. Your password must be at least 6 characters long.
Re-enter the same new password in the Confirm New Password field.
Click Update Password to save your changes.

| Tip: Use the eye icon on the right side of each password field to show or hide what you have typed.

||| Note: If you have forgotten your current password, log out and use the Forgot Password link on the login page to reset it.

Question 4

Understanding Plans: Basic, Growth, & Scale

Accepted Answer

Understanding Plans: Basic, Growth, and Scale

Overview

Ressto offers three plans designed for restaurants at different stages of growth: Basic, Growth, and Scale.

Every restaurant can start on the Basic plan for free, with no credit card required and no time limit. As your restaurant grows, you can upgrade to Growth or Scale for additional features and capacity.

All Ressto plans include 0% commission on orders. There are no setup fees, no per-order commissions, and no hidden fees.

Plan Comparison

| Feature | Basic | Growth | Scale | | ---- | ---- | ---- | ---- | | Price | Free forever | $39/restaurant/month | $99/restaurant/month | | Orders | Up to 100/month | Unlimited | Unlimited | | Menu items | Up to 200 | Unlimited | Unlimited | | Online ordering website | ✅ Yes | ✅ Yes | ✅ Yes | | QR codes | Up to 10 | Unlimited | Unlimited | | Table reservations | ✅ Yes | ✅ Yes | ✅ Yes | | Cash payments | ✅ Yes | ✅ Yes | ✅ Yes | | Online payments | ❌ No | ✅ 20+ gateways | ✅ 20+ gateways | | Own domain | ❌ No | ✅ Yes | ✅ Yes | | Remove Ressto branding | ❌ No | ✅ Yes | ✅ Yes | | Staff accounts | 1 | Unlimited | Unlimited | | Promo codes | Basic | Advanced | Advanced | | Branded mobile app | ❌ No | ❌ No | ✅ iOS & Android | | Customer loyalty system | ❌ No | ❌ No | ✅ Yes | | Delivery management | ❌ No | ❌ No | ✅ Yes | | Driver app & live tracking | ❌ No | ❌ No | ✅ Yes | | Customer support | Email

Question 5

How to Add Your First Restaurant

Accepted Answer

How to Add Your First Restaurant

Overview

This guide walks you through adding a restaurant to your Ressto account. The process takes less than 5 minutes and is broken into 4 simple steps — Basics, Service, Location, and Settings. Once complete, your restaurant will appear on your My Restaurants dashboard and be ready to manage.

Before You Begin

Make sure you are logged in to your Ressto account at app.ressto.co
Have your restaurant's address ready
Optionally, prepare your restaurant logo (PNG or JPG, 512 × 512 px, max 1 MB)

How to Get There

From the My Restaurants page, click the + Add Restaurant button in the top-right corner of the screen — or click the Add Restaurant card in the grid.This opens the restaurant setup wizard at app.ressto.co/restaurants/new.

Step 1 — Basics

Tell us about your restaurant

This is where you enter the information that customers will see first on your storefront.

Enter your Restaurant name in the text field (e.g. Spice Garden). This field is required.
Click the Cuisine type dropdown and select one or more cuisine types that best describe your food (e.g. Indian, Italian, Chinese).
(Optional) Click Upload logo to add your restaurant logo. Use a PNG or JPG image, 512 × 512 px recommended, maximum 1 MB.
Choose a **Br

Question 6

Understanding Your Restaurant Dashboard

Accepted Answer

Understanding Your Restaurant Dashboard

Overview

The Dashboard is the first page you see when you open a restaurant in Ressto. It gives you a real-time snapshot of your restaurant's performance today — orders, revenue, and recent activity — all in one place.

How to Get There

From My Restaurants, click Manage on any restaurant card. This takes you directly to that restaurant's Dashboard.

What You'll See on the Dashboard

Today's Stats

At the top of the page, four key metrics show you how your restaurant is performing right now:

Today's Orders — Total number of orders received today, with a percentage change vs. yesterday
Revenue Today — Total revenue earned today, with a percentage change vs. yesterday
Avg Order Value — The average value of each order today, compared to yesterday
New Customers — Number of new customers today, with a count for the week

Plan Banner

If you are on the Basic plan, a green banner appears at the top reminding you of your plan limits and offering a quick Upgrade now button.

Restaurant Order Availability Toggle

In the top-right corner, you will see an Accepting Orders button showing your restaurant's current order status. Click it to change your restaurant's availability:

Accepting Orders — Your restaurant is currently accepting ord

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