• How to Use Kitchen View

  How to Use Kitchen View Overview Kitchen View is a simplified display of your active orders, designed to be used on a tablet or second screen in the kitchen. It shows only the information your kitchen team needs — what to prepare and in what order — without the clutter of the full Orders page. How to Open Kitchen View Go to Orders in the left sidebar. Click the Kitchen View button in the top-right corner of the Orders page. Kitchen View will open in a new browserPopular

• How to View and Manage an Order

  How to View and Manage an Order Overview When you receive an order, you can open it to see the full details — what was ordered, the customer's information, payment, and the current order timeline. From this page you can also mark the order as ready, cancel it, or print the receipt. How to Open an Order Go to Orders in the left sidebar. Find the order you want to view and click the eye icon in the Actions column, or click anywhere on the order row. ![](https://storage.cPopular

• Understanding the Orders Page

  Understanding the Orders Page Overview The Orders page is where you view and manage every order your restaurant receives — past, present, and scheduled. It shows all order details in one list and gives you tools to filter, search, and take action on orders. How to Get There In the left sidebar of your restaurant dashboard, click Orders. PagePopular

• How to Export Orders as CSV

  How to Export Orders as CSV Overview You can download your order history as a CSV (spreadsheet) file at any time. This is useful for keeping records, doing accounting, or analysing your sales data in a tool like Excel or Google Sheets. How to Export Go to Orders in the left sidebar. Use the date range and service type filters to narrow down the orders you want to export. For example, select Last 30 Days and All Service Types to export a full month of orders.Popular

• How to Update Order Statuses

  How to Update Order Statuses Overview The Orders dashboard allows you to track an order as it progresses through the ordering and fulfilment process. You can review its current status and use the available actions to update it when appropriate. Where to Find It Log in to your restaurant dashboard. Click Orders in the left sidebar. Find the order you want to update. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-15-atFew readers

• How to Block a Customer IP Address from an Order

  How to Block a Customer IP Address from an Order Overview The order details page includes a Block IP option that allows restaurant owners to take action on a customer IP address associated with an order. Where to Find It Dashboard → Orders → Select an Order → Order Details Steps to Block a Customer IP Address Log in to your restaurantFew readers

• How to Search and Filter Orders

  How to Search and Filter Orders Overview The Orders page provides search and filter options to help you find specific orders quickly. You can filter orders by status, date range, and service type, or search using an order number or customer name. Where to Find It Log in to your restaurant dashboard. Click Orders in the left sidebar. 1.Few readers

• Customer View - Display Order Status to Customers

  Customer View — Display Order Status to Customers The Customer View allows you to display a live order-status screen that your customers can see while waiting for their order. How to access Customer View Go to Orders from the left-hand menu. At the top-right of the Orders page, click Customer View. A customer-facing order status screen will open. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-06-at-32909_1f64obb.Few readers