How to Block a Customer IP Address from an Order

Overview

The order details page includes a Block IP option that allows restaurant owners to take action on a customer IP address associated with an order.

Where to Find It

Dashboard → Orders → Select an Order → Order Details

Steps to Block a Customer IP Address

1. Log in to your restaurant dashboard.
2. Navigate to Orders.
3. Find the order associated with the customer.
4. Open the order details by clicking the View (eye) icon.
5. Locate the Block IP option on the order details page.
6. Click Block IP and follow any on-screen instructions to complete the action.

Important Notes

• Verify that you have opened the correct order before taking action.
• The availability and effect of IP blocking may depend on the platform's implementation.
• Do not assume that blocking an IP address automatically cancels an order or blocks a customer's account.

Updated on: 15/10/2026