How to Create and Manage Promotions

Overview

The Promotions section lets you create and manage offers that customers can use when placing orders. You can create promo codes, manage meal bundles, track redemptions, and view promotion performance.

How to Get There

In the left sidebar, click Promotions.

The Promotions Page

Active Promos

The Active Promos card shows the number of promotions that are currently active and available for customers to use.

Total Redemptions

The Total Redemptions card shows the total number of times your promotions have been used by customers.

Use the filter tabs (All Types, Flat, Percentage, Free Delivery, Cashback) to filter your promotions by type. You can also search for a specific promo code using the search bar.

How to Create a Promotion

1. Click + Create Promotion in the top-right corner.
2. Select the type of promotion you want to create.
3. Enter the required promotion details.
4. Configure any applicable discount, usage, validity, or eligibility settings.
5. Review the promotion details.
6. Click Create Promotion to save the promotion.

Once created, the promotion will appear in the Promo Codes list.

Managing Existing Promotions

Each promotion has a set of actions available in the Actions column.

Analytics

Click Analytics to view performance information for the promotion, such as its usage and redemption activity.
Use analytics to understand how effectively a promotion is being used.

Edit

Click the Edit icon to update the promotion's settings.
Depending on the promotion, you may be able to update details such as the discount, conditions, or validity.

Pause

Click the Pause icon to temporarily stop customers from using an active promotion.
Pausing a promotion allows you to disable it without permanently removing it.

Delete

Click the Delete icon to remove a promotion when it is no longer needed.
Use this option carefully, as deleted promotions may no longer be available in your promotions list.

Updated on: 07/10/2026