How to Create a Buy 2, 3, or More, Get 1 Free Promotion

A Buy 2, 3, or More, Get 1 Free promotion allows customers to purchase a required number of eligible items and receive an additional eligible item for free.

For example, Buy 2 Get 1 Free means the customer purchases 2 items and gets 1 eligible item free.

Step 1: Open Promotions

1. Go to Promotions from the left sidebar.
2. Select Meal Bundles.
3. Click + Create Meal Bundle.
4. Select Buy 2, 3, ... Get One Free.

Step 2: Add Bundle Details

Enter the basic promotion details:

• Bundle Name — The name customers will see.
• Description — Explain what the promotion includes.
• Extra Charges — Choose whether customers should pay extra for add-ons or different sizes.

Example:

Bundle Name: Chinese Special Offer
Description: Buy 2 items and get 1 item free.

Step 3: Set Bundle Groups

The promotion uses two groups:

Group 1 — Buy

Select the items or categories that customers need to purchase.

Set the required quantity.

For example:

Quantity: 2

This means the customer must purchase 2 eligible items to qualify for the offer.

You can change the quantity based on your promotion:

• Buy 2 → Get 1 Free
• Buy 3 → Get 1 Free
• Buy 4 → Get 1 Free

Group 2 — Get Free

Select the items or categories that customers can receive for free.

Set the quantity of the free item.

For example:

Quantity: 1

This means the customer receives 1 eligible item free after meeting the required purchase quantity.

Step 4: Set the Discount

Under Discount, choose how the free item should be discounted.

For a free-item promotion, set the discount to 100% for the applicable item.

For example:

• Buy 2 items
• Get 1 item free
• Free item discount: 100%

The system will automatically apply the discount according to the promotion rules.

Step 5: Select Service Types

Choose where the promotion should be available:

• Delivery
• Pickup
• Dine-in

You can select one or multiple service types.

Step 6: Set Schedule Availability

Under Schedule Availability, choose when the promotion can be used.

You can keep it available every day, all day, or create a specific schedule according to your requirements.

Step 7: Set Availability Window

Use Availability Window to control the promotion's active dates.

Set:

• Valid From
• Valid Until
• Minimum Order Value — Optional

Example:

Valid From: 08/10/2026
Valid Until: 31/10/2026

The promotion will only be available during the selected period.

Step 8: Choose Payment Methods

Under Payment Methods, select the payment methods that can be used with the promotion.

You can allow:

• Cash on Delivery
• Wallet
• Online

If no specific payment method is selected, the promotion can use all available payment methods.

Step 9: Add a Promotion Image

Under Bundle Image, upload an image that represents your promotion.

The image can be displayed to customers on the storefront.

Recommended: Use a 16:9 JPG or PNG image.

Step 10: Create the Promotion

Before creating the promotion, review:

• Bundle name and description
• Buy group and quantity
• Free item group and quantity
• Discount settings
• Service types
• Schedule
• Availability dates
• Payment methods
• Bundle image

Click Create to save the promotion.

Example: Buy 2 Get 1 Free

Chinese Special Offer

• Buy: 2 eligible items
• Get Free: 1 eligible item
• Discount: 100% on the free item
• Services: Delivery, Pickup, and Dine-in
• Availability: 08/10/2026 – 31/10/2026

Customer example:

You can change the required quantity to create offers such as Buy 3 Get 1 Free or Buy 4 Get 1 Free.

Updated on: 08/10/2026