Articles on: Promotions

How to Create a BOGO Meal Bundle

How to Create a BOGO Meal Bundle


BOGO means Buy One, Get One—the customer purchases a qualifying item and receives another qualifying item free or at a discount.


1. Open Meal Bundles


  1. Go to Promotions from the left-side menu.
  2. Select the Meal Bundles tab.
  3. Click + Create Meal Bundle.




2. Choose BOGO


A Choose an offer type window will appear.
Select BOGO – Buy One Get One.




BOGO – Buy One Get One: Buy one item and get another item free.


3. Enter Bundle Details


In Bundle Details, enter:


  • Bundle Name – Enter the name of your promotion.
  • Description – Add a short description of what the customer receives.
  • Extra Charges – Choose whether customers should pay extra for add-ons and sizes.




4. Set Bundle Groups


Under Bundle Groups, configure the items for the promotion:


  • Group 1 – Buy: Select the items or category that the customer must purchase.
  • Group 2 – Get Free: Select the item or category that the customer receives for free.


You can also use Add Group if you need additional groups.




5. Configure the Discount


Under Discount, select how the free item should be discounted.


For a standard BOGO offer:


  • Discount for cheapest item: 100%
  • Discount for most expensive item: 0%


This makes the qualifying item free.


6. Select Service Types


Choose where the BOGO offer should be available:


  • Delivery
  • Pickup
  • Jade & Ember Dining


Select all applicable service types.




7. Configure More Options


You can configure:


  • Schedule Availability – Select the days and times when the promotion is available.
  • Availability Window – Set the start and end dates.
  • Payment Methods – Choose which payment methods can be used.
  • Bundle Image – Upload an image that customers will see with the promotion.


8. Create the Bundle


Once everything is configured, click Create.


Your BOGO Meal Bundle will then be created and will appear under Promotions → Meal Bundles.


How to Update an Existing BOGO Meal Bundle


If the BOGO Meal Bundle has already been created, the process is slightly different.


  1. Go to Promotions → Meal Bundles.
  2. Find the BOGO bundle you want to modify.
  3. Click the Edit icon in the Actions column.
  4. Update any required details, such as:


    • Bundle name
    • Description
    • Buy/Get groups
    • Discount settings
    • Service types
    • Schedule
    • Availability dates
    • Payment methods
    • Bundle image


  1. Click Update to save your changes.


Enable / Disable BOGO


An existing BOGO Meal Bundle also has an Active toggle at the top-right of the edit page.


  • Enabled: The BOGO promotion is active and available according to its configured rules.
  • Disabled: The promotion is turned off and will not be offered to customers.


You can enable or disable the promotion without deleting the bundle.


Delete BOGO


If you no longer need the promotion, click Delete Bundle at the bottom of the edit page.


Important: A newly created bundle shows the Create option. Once the bundle has been created, the page changes to Update and Delete options, along with the Enable/Disable toggle.

Updated on: 07/10/2026

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