How to Set Up Receipt and Print Templates

Overview

The Printers & Templates settings let you customise the receipts that are printed when an order is placed or completed. You can control exactly what information appears on the receipt — from the header and item details to totals, payment info, and a custom thank-you message.

How to Get There

1. In the left sidebar, click Settings.
2. Click Printers & templates.

[Screenshot: Printers & Templates page showing the template sections and a live receipt preview on the right]

Receipt Template Sections

Each section of the receipt can be shown or hidden using the toggle switch next to it. A live preview on the right side of the page updates as you make changes.

Header

Controls the top section of the receipt:

• Restaurant name — Your restaurant's name
• Address — Your restaurant's address
• Logo — Your restaurant logo (if uploaded)
• Order number — The unique order reference

Order Details

• Service type — Shows whether the order is Delivery, Takeaway, or Dine-in
• Table number — For Dine-in orders, shows the assigned table
• Customer name — The customer's name
• Scheduled time — If the order was scheduled for a future time

Items

• Item names — The names of items ordered
• Item prices — The per-line price next to each item
• Notes — Any special instructions left by the customer

Totals & Payment

• Subtotal — Items total before tax and tip
• Discounts — Any promo codes or discounts applied
• Taxes — Tax breakdown
• Tip — Tip amount added by the customer
• Total — Final grand total
• Payment — Payment method and reference number

Use the Hide all button next to a section header to quickly hide all toggles in that group.

Footer

• Footer — A thank-you message and footer text
• Footer Note / Custom thank-you note — Print your own message below the standard footer. Enable this toggle and enter your custom message (e.g. Thank you for dining with us! Visit again soon.)

[Screenshot: Receipt template builder showing Totals & Payment and Footer sections with toggles, alongside the live receipt preview]

Saving Your Template

Click Save at the bottom of the page to apply your template settings. All receipts printed from this point onwards will use the new layout.

Tip: The receipt preview uses sample data (like a fictional customer and order). Your real orders will show actual customer and order information when printed.

Updated on: 27/06/2026