Articles on: Ordering Settings

How to Search Catering Enquiries

How to Search Catering Enquiries


Overview


Ressto allows you to search catering enquiries from the Catering dashboard using a customer's name, email address, or phone number. This helps you quickly locate a specific enquiry without manually reviewing the entire list.


Where to Find It


Navigate to Ressto Admin Dashboard → Catering.




Steps to Search Catering Enquiries


  1. Open the Catering section from the left sidebar.
  2. Locate the search field with the placeholder “Search name, email, phone...”.
  3. Enter the customer's name, email address, or phone number.
  4. Review the matching enquiries displayed in the results.
  5. Check the available information in the table:
    • Customer: Customer name and email address.
    • Event Date: Date of the catering event.
    • Headcount: Number of guests requested.
    • Type: Delivery or pickup.
    • Status: Current enquiry status.
    • Received: Date and time the enquiry was received.
  6. To view an enquiry's details, click the eye icon at the end of its row.


Important Notes


  • The search field supports searching by customer name, email address, or phone number.
  • Use the status tabs — All, New, In Progress, Completed, and Cancelled — to narrow the list by enquiry status.
  • Searching for an enquiry does not change its status or modify its details.


Quick Checklist


  • Opened the Catering dashboard.
  • Entered a customer name, email address, or phone number.
  • Reviewed the matching results.
  • Opened the required enquiry using the eye icon, if needed.

Updated on: 21/10/2026

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