How to Request Menu Upload Through the Help Section

The Share Your Menu feature allows restaurants to submit their menus for uploading and publishing through the platform. Restaurant owners can share their menu using a website URL or by uploading a file directly from their device.

To access this feature, go to Menu Items > Help (button in the upper-right corner).

1. Enter the Menu URL (Optional)

In the Menu URL field, enter the link to your restaurant’s online menu, if available. This allows the team to access your menu directly from the provided website.

If you do not have an online menu URL, you can upload a menu file instead.

2. Upload a Menu File

You can upload your restaurant’s menu directly using the file upload section in the pop-up window. Click the upload area to select a file from your device, or simply drag and drop the file into the designated area.

The platform supports the following file formats:

• PDF
• JPG
• PNG
• CSV

The maximum file size allowed is 10 MB.

Before uploading, ensure that your menu file is clear, readable, and contains the correct item names, descriptions, and prices.

This helps the team process your menu accurately.

3. Enter Your Email Address

In the Your Email field, enter a valid email address. This email address will be used to notify you when your menu has been uploaded and is ready to go live.

Make sure the email address is entered correctly so that you can receive the confirmation notification.

4. Add Additional Notes (Optional)

The Any notes for our team? field allows you to share additional information or special instructions related to your menu.

For example, you can mention whether the listed prices include GST, whether certain dishes are seasonal, or whether any other details should be considered during the upload process.
Providing clear and relevant notes can help the team understand your requirements and process your menu accordingly.

Submitting the Menu Request

After entering the required information, review all the details before submitting your request.

Follow these steps to complete the process:

1. Enter your restaurant’s menu URL, if available.
2. Upload the menu file in one of the supported formats, if applicable.
3. Enter your valid email address.
4. Add any additional notes or instructions, if necessary.
5. Click the Submit request button to submit your menu for uploading.

If you do not wish to proceed, click Cancel or close the pop-up window.

What Happens After Submission?

Once your request has been submitted, the team will process your menu for uploading and publishing.

Updated on: 09/10/2026