Articles on: Menu Management

How to Add a Menu Item

How to Add a Menu Item


Overview


Menu items are the dishes and products that customers can order from your storefront. This guide walks you through adding a new item to your menu, including setting its price, photo, category, variants, and more.


How to Get There


  1. In the left sidebar, click Menu.
  2. Click the + Add Item button in the top-right corner of the Items tab.



Step 1 — Basic Information


Fill in the core details of your menu item:


  1. Enter the Item Name - This is what customers will see on your storefront.
  2. Enter a Description — a short, appealing description of the dish (e.g., Slow-cooked black lentils in a rich tomato and cream sauce).
  3. Select a Category from the dropdown (e.g., Starters, Mains, Desserts). If you don't have a category yet, click + Create new category to add one inline.
  4. Choose one or more Item types to indicate dietary or preparation details:
    • Veg, Non-veg, Hot, Vegan, Gluten-free, Halal, Dairy-free, Raw, Nut-free


Step 2 — Item Photo


On the right side of the page, click Upload photo to add an image of the dish.


  • Recommended size: 800 × 800 px
  • Accepted formats: JPG or PNG
  • Maximum file size: 1 MB


Tip: High-quality photos can increase orders by up to 30%. Use a well-lit, close-up photo of the actual dish.


Step 3 — Pricing


Set the selling price and packaging charge for the menu item.


  1. Tax Category: Select the applicable tax category, such as GST 7%.
  2. Variants/Size Label: Enter a heading for the size options if required. Leave it blank to use the default.
  3. Size Name: Add the available sizes or variants, such as Regular or Family Pack.
  4. Price: Enter the selling price for each size.
  5. Pre-selected: Select the checkbox for the size you want to be selected by default.
  6. Add Size: Click Add Size to create additional size or variant options.



Step 7 — Choices and Add-ons


Use the Choices & Add-ons section to apply existing customisation options to the menu item.


  • Add-ons: Add optional extras or additional items that customers can select.
  • Spice Level: Add a spice-level option for the item. This is marked as Required, meaning customers must select an option.
  • Applies to: Choose which sizes the choice or add-on applies to. In the example, both are set to All sizes.
  • Add Choices & Addons: Click this button to add more existing choices or add-ons to the item.
  • Use the X icon beside a choice or add-on to remove it.



Note: Choices and Add-ons need to be created first under Menu → Choices and Add-ons before they can be linked here.


Step 8 — Advanced


The following options are available under Advanced Settings:


  1. Show only for
  2. Stock Quantity
  3. Order quantity limits
  4. Packaging Charge
  5. Compare-at Price
  6. Labels
  7. Special instruction required
Show on menu: Keep this enabled if the item should be visible to customers.

Sold out: Enable this when the item is temporarily unavailable.
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Saving the Item


Once all details are filled in, click Save Changes at the bottom of the page. The item will appear in your menu list and be visible on your storefront (if set to Show On Menu).




Note: On the Basic plan, you can have up to 100 active items at a time. If you reach the limit, deactivate an existing item or upgrade to the Growth plan for unlimited items.

Updated on: 06/10/2026

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