How to Manage Takeaway Tip Settings

Customers can also enter a custom tip amount if they want to give an amount different from the suggested options.

Where to Find It

Go to:

Settings → Takeaway → Tips

1. Add Tip Presets

Under Restaurant tip presets, you can add suggested tip amounts that will be displayed to customers at checkout.

Enter the amount in the Add a preset field and click + Add.

You can add up to 10 tip presets, with a maximum total of 100% when using percentage-based tips.

Example:

• 10%
• 20%
• 30%

Customers will see these options when they reach checkout.

2. Select Tip Type

The Tip type dropdown provides two options:

Percentage of Order

Select Percentage of order when you want the tip to be calculated as a percentage of the customer's order.

For example, if the order is ₹1,000 and the customer selects a 10% tip:

₹1,000 × 10% = ₹100 tip

The current tip presets will therefore be displayed as percentages.

Fixed Amount

Select Fixed Amount when you want to offer specific monetary tip amounts.

For example:

• ₹50
• ₹100
• ₹200

If the customer selects ₹100, the tip added to the order will be ₹100, regardless of the order total.

3. Current Presets

The Current presets section shows all the tip options currently configured.

Each preset includes:

• The configured tip amount
• A Default toggle
• An X button to remove the preset

You can add up to 10 presets.

4. Set a Default Tip

Use the Default toggle next to a preset to make it the preselected tip option at checkout.

For example, if you have:

• 10%
• 20%
• 30%

and set 20% as the default, the 20% tip will be selected automatically when the customer reaches checkout.

If no preset is selected as default, no tip will be preselected.

5. Remove a Tip Preset

To remove an existing tip option, click the X icon next to that preset.

You can remove any preset that you no longer want to offer to customers.

6. Custom Tip Amount

Customers are not limited to the suggested presets. They can also enter a custom tip amount at checkout.
This allows customers to choose an amount that is different from the available presets.

7. Save Your Changes

After configuring your tip presets and selecting the appropriate tip type, click Save changes.
Your updated tip options will then be available to customers during checkout.

Example

If you select Percentage of order and add:

• 10%
• 20%
• 30%

customers can select one of these percentages at checkout, or enter a custom tip.

If you instead select Fixed Amount and add:

• ₹50
• ₹100
• ₹200

customers will see these fixed amounts as their suggested tip options.

Quick Summary

Go to:

Settings → Takeaway → Tips

From here, you can:

• Add suggested tip presets
• Choose Percentage of order or Fixed Amount
• Set up to 10 presets
• Set one preset as the default
• Remove existing presets
• Allow customers to enter a custom tip
• Save your changes for checkout

Updated on: 14/10/2026