How to Manage Takeaway Time & Charges

The Time & Charges settings allow you to configure the minimum order value and default preparation time specifically for takeaway orders.

These settings apply only to the Takeaway/Pickup service.

Go to:

Settings → Takeaway → Time & Charges

The Minimum order value determines the minimum amount a customer must spend to place a takeaway order.

For example, if you enter:

₹199

the customer's takeaway order must meet the minimum order value of ₹199.

This can help you prevent very small takeaway orders.

The Default Preparation time (minutes) determines how much time your restaurant normally needs to prepare a takeaway order.

For example, if you enter:

35 minutes

the system will use 35 minutes as the default preparation time for takeaway orders.

Set a preparation time that realistically reflects how long your restaurant normally needs to prepare an order.

After entering or updating the values, click Save charges.

Your new Takeaway Time & Charges settings will then be applied.

The values configured under Time & Charges apply only to takeaway orders.

If you leave a field blank, the system will automatically use the corresponding default value configured for your outlet.

For example, if you do not enter a separate takeaway preparation time, the system will use the outlet's default preparation time instead.

Go to:

Settings → Takeaway → Time & Charges

From here, you can configure:

Minimum Order Value – The minimum amount required to place a takeaway order.
Default Preparation Time – The standard preparation time for takeaway orders.
Fallback to Outlet Default – Leave a field blank if you want the system to use your outlet's existing default setting.

Click Save charges after making your changes.

Updated on: 14/10/2026

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