How to Find API Credentials and Webhook Settings in Shipday

Overview

To connect Shipday with your restaurant dashboard, you need to locate your API key and configure the webhook settings in your Shipday account. This article explains where to find these settings.

How to Find Your API Key

1. Log in to your Shipday Dispatch Dashboard.
2. Navigate to Integrations.
3. Open API Credentials.
4. Click Show API Key, if available.
5. Copy the API key for use in your restaurant dashboard.

Reference screenshot: View Shipday API Credentials

How to Find Webhook Settings

1. Log in to your Shipday account.
2. Navigate to Settings → Webhook.
3. Locate the webhook configuration section.
4. Add the webhook URL copied from your restaurant dashboard.
5. Copy the webhook token displayed by Shipday.
6. Return to your restaurant dashboard and paste the token into the Webhook Token (from Shipday) field.

The webhook URL and token help synchronize delivery status updates between Shipday and your restaurant dashboard.

Important Notes

• Menu labels may vary depending on your Shipday account interface.
• Use the webhook URL generated by your restaurant dashboard.
• Keep your API key and webhook token confidential.
• Never include actual API keys or webhook tokens in screenshots published in your Help Center.

Quick Checklist

• Located the API Credentials section.
• Copied the API key securely.
• Opened the Webhook settings.
• Added the webhook URL.
• Copied the webhook token for use in the restaurant dashboard.

Updated on: 21/10/2026