How to Set Up and Use the Kitchen Display (KDS)

Overview

The Kitchen Display System (KDS) allows restaurant staff to view incoming orders on a screen in the kitchen. Chefs can monitor orders as they arrive and mark them as ready when preparation is complete.

The KDS helps kitchen teams track order progress and coordinate with front-of-house staff.

How to Access the Kitchen Display

1. Log in to your restaurant dashboard.
2. Navigate to Grow → Publishing.
3. Scroll down to the Staff & kitchen section.
4. Locate the Kitchen display (KDS) card.
5. Click Set up KDS.

The KDS panel displays the kitchen display link and options to copy or open it.

How to Open the KDS

1. In the KDS panel, click Copy to copy the display link, or click Open to open it directly.
2. Open the link on the screen or tablet you want to use in the kitchen.
3. Sign in using your staff PIN.
4. Set the display to full-screen mode for easier viewing.

The dashboard identifies iPads, smart TVs, and Android devices as possible display options.

How to Use the KDS

1. View Incoming Orders

New orders appear on the kitchen display so kitchen staff can review the orders that need preparation.

2. Prepare Orders

Chefs use the display to monitor order details and manage preparation progress.

3. Mark Orders as Ready

When an order is prepared, the chef marks it as ready using the available controls on the KDS.

4. Notify Customers

The dashboard indicates that when a chef marks an order as ready, the customer is notified.

How to Prepare the Display Device

1. Choose a suitable screen or tablet for the kitchen.
2. Open the KDS link on the device.
3. Sign in using the staff PIN.
4. Use the browser's full-screen mode or add the page to the iPad Home Screen for convenient access.
5. Position the screen where kitchen staff can easily see and use it.

How to Verify the Setup

1. Open the KDS link on the selected device.
2. Confirm that the display loads correctly.
3. Submit an appropriate test order if your workflow allows it.
4. Check that the order appears on the kitchen display.
5. Mark the test order as ready and verify that the status updates as expected.

Important Notes

• Use the KDS link provided in your restaurant dashboard.
• Keep the display device connected to a reliable internet connection.
• Ensure kitchen staff have the required PIN access.
• Use full-screen mode to make order details easier to view.
• Mark orders as ready only when preparation is complete.

Summary

The Kitchen Display System helps kitchen staff monitor incoming orders and update their status. Open the KDS link on a suitable screen or tablet, sign in with the staff PIN, and mark orders as ready when they are prepared.

Updated on: 22/10/2026