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# How to Set Up Receipt and Print Templates

# How to Set Up Receipt and Print Templates

## Overview

The **Printers & Templates** settings let you customise the receipts that are printed when an order is placed or completed. You can control exactly what information appears on the receipt — from the header and item details to totals, payment info, and a custom thank-you message.

## How to Get There

1. In the left sidebar, click **Settings**.
2. Click **Printers & templates**.


![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-06-27-at-11222_19hycc1.png)

## Receipt Template Sections

Each section of the receipt can be shown or hidden using the toggle switch next to it. A live preview on the right side of the page updates as you make changes.

### Header

Controls the top section of the receipt:

* **Restaurant name** — Your restaurant's name
* **Address** — Your restaurant's address
* **Logo** — Your restaurant logo (if uploaded)
* **Order number** — The unique order reference

### Order Details

* **Service type** — Shows whether the order is Delivery, Takeaway, or Dine-in
* **Table number** — For Dine-in orders, shows the assigned table
* **Customer name** — The customer's name
* **Scheduled time** — If the order was scheduled for a future time

### Items

* **Item names** — The names of items ordered
* **Item prices** — The per-line price next to each item
* **Notes** — Any special instructions left by the customer

### Totals & Payment

* **Subtotal** — Items total before tax and tip
* **Discounts** — Any promo codes or discounts applied
* **Taxes** — Tax breakdown
* **Tip** — Tip amount added by the customer
* **Total** — Final grand total
* **Payment** — Payment method and reference number

Use the **Hide all** button next to a section header to quickly hide all toggles in that group.

### Footer

* **Footer** — A thank-you message and footer text
* **Footer Note / Custom thank-you note** — Print your own message below the standard footer. Enable this toggle and enter your custom message (e.g. *Thank you for dining with us! Visit again soon.*)


![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-06-27-at-11224_1wpukix.png)

## Saving Your Template

Click **Save** at the bottom of the page to apply your template settings. All receipts printed from this point onwards will use the new layout.

| Tip: The receipt preview uses sample data (like a fictional customer and order). Your real orders will show actual customer and order information when printed.