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# How to Set Up Payment Options

# How to Set Up Payment Options

## Overview

The **Payment Options** settings let you choose how customers can pay for their orders. You can offer custom in-person payment methods (like cash or card at the counter) and connect an online payment gateway so customers can pay digitally at checkout.

## How to Get There

1. In the left sidebar, click **Settings**.
2. Click **Payment options**.


![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-06-27-at-11203_170k2y.png)

## Custom Payment Options (In-Person / Pay Later)

Custom options are payment methods where the customer pays when they collect their order or after the meal — not through the online checkout.

The page comes pre-configured with two common options:

* **Pay cash at counter**
* **Pay via card at Counter**

### Enabling or Disabling Custom Options

Toggle the switch on the right of each option to enable or disable it. Customers will only see the options you have enabled at checkout.

### Adding a New Custom Option

1. Click **+ Add custom option**.
2. Enter a name for the payment method (e.g. *Pay by bank transfer*, *Pay via UPI*).
3. Toggle it on to make it active.

### Turning Off All Custom Options

Toggle the main **Custom options** switch at the top of the section to **Off** to hide all custom payment options from checkout at once.

## Online Payments (Card / Digital Wallet)

Online payments allow customers to pay directly through your storefront using a card, UPI, digital wallet, or other digital method.

|| Online payments require the Growth plan. If you are on the Basic plan, you will see an upgrade prompt in this section.

### Connecting a Payment Gateway

1. Click **Manage gateways**.
2. You will see a list of supported payment gateways. Choose the one that suits your region and business:
    * **Stripe** — Cards, Apple Pay, Google Pay via Stripe Checkout (global)
    * **Razorpay** — Cards, UPI, netbanking, wallets — preferred for Indian Rupee transactions
    * **PayPal** — PayPal balance, debit/credit cards via PayPal hosted checkout
    * **SumUp** — Cards, Apple Pay, and Google Pay via SumUp hosted checkout
    * **Xendit** — Cards, e-wallets, virtual accounts, and QRIS via Xendit hosted checkout
    * **Authorize.Net** — Cards via the Authorize.Net Accept Hosted payment page
3. Click **Connect** on your preferred gateway.
4. Follow the gateway's setup steps to link your account.


![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-06-27-at-11204_71xaay.png)

|| Note: You can only connect one online payment gateway at a time. To switch gateways, disconnect the current one first and then connect the new one.