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# How to Manage Catering Settings

# How to Manage Catering Settings

## Overview

The Catering settings allow restaurant owners to configure their catering storefront, set guest limits and advance booking requirements, customize enquiry form fields, and choose which menu items are available for catering enquiries.

These settings help you collect the information needed to understand and manage catering requests.

## Where to Find It

1. Log in to your restaurant admin dashboard.
2. Go to **Settings → Catering**.
3. Review the available sections:
   * General
   * Form fields
   * Custom fields
   * Catering items


![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-12-at-12501_1vq44q6.png =900x700)

## 1. Configure General Catering Settings

The General section contains the following options:

**Storefront title**

* Set the title displayed on your catering storefront.
* For example, you can use “Catering” or “Corporate Catering.”

* Store Front View


![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-12-at-12521_gzsscd.png =900x700)

**Lead time (days)**

* Set how many days in advance a catering enquiry must be submitted.
* For example, a lead time of 1 day indicates that enquiries should be requested at least one day ahead, as shown on the storefront.

**Minimum guests**

* Set the minimum number of guests required for a catering enquiry.
* Use the value that matches your restaurant's catering policy.

**Maximum guests**

* Set the upper limit for the number of guests.
* Leave this field blank if you do not want to set an upper limit.

## 2. Configure Catering Form Fields


![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-12-at-12503_yaibwy.png =900x700)

The Form fields section controls which standard fields appear on the catering enquiry form and whether certain fields are required.

Available fields shown in the settings include:

* **Full name:** Always shown.
* **Email:** Control whether it is shown and whether it is required.
* **Phone:** Control whether it is shown and whether it is required.
* **Event details:** Control whether it is shown and whether it is required.
* **Type (delivery / pickup):** Control whether it is shown.
* **Delivery address:** Control whether it is shown and whether it is required.
* **Invoice details:** Control whether it is shown.

Use the **Show** toggle to display or hide supported fields. Use the **Required** toggle where available to determine whether guests must complete a field.

## 3. Add Custom Fields


![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-12-at-12504_1l19hg0.png =700x400)

The Custom fields section allows you to add your own questions to the catering form.

1. Locate **Custom fields**.
2. Enter a label for your question, such as “Allergies.”
3. Choose the available field type, such as **Short text**.
4. Enable **Required** if guests must provide an answer.
5. Click **+ Add custom field** to add another question, if needed.
6. Review the configured fields.

Custom fields help you collect additional information relevant to your catering service.

## 4. Select Catering Menu Items

The Catering items section controls which menu items are offered through the catering service.


![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-12-at-12510_1py2sev.png =900x700)

1. Locate **Catering items**.
2. Use the search field to find a menu item.
3. Select the checkbox beside each item you want to offer.
4. Use **Select all** to select all available menu items.
5. Use **Clear** to clear the current selection.
6. Review your selection before saving.

| Important: The settings indicate that leaving the selection empty offers all menu items. If you want to restrict catering to specific items, select the relevant items and save your changes.

## 5. Save Your Changes

After updating the settings:

1. Review the storefront title, lead time, and guest limits.
2. Check the form field visibility and required settings.
3. Review your custom fields.
4. Confirm the catering menu item selection.
5. Click **Save changes**.
6. Open the catering storefront and verify the configuration.

## 6. Access Catering Requests


![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-12-at-12512_14s6ecj.png =900x700)

The Catering settings page includes a **View requests** button.

Use this button to navigate to the catering requests section, where you can review submitted enquiries.

## Important Notes

* The lead time and guest limits should reflect your restaurant's catering policy.
* Making a field required means guests must provide that information when the field is displayed.
* Leaving the catering item selection empty offers all menu items, according to the settings shown.
* Review your changes before saving.

## Quick Checklist

* Set the catering storefront title.
* Configured the lead time and guest limits.
* Reviewed standard form fields.
* Added custom questions if needed.
* Selected the appropriate catering menu items.
* Saved the changes.
* Checked the catering storefront.