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# How to Create a Buy 2, 3, or More, Get 1 Free Promotion

# How to Create a Buy 2, 3, or More, Get 1 Free Promotion

A **Buy 2, 3, or More, Get 1 Free** promotion allows customers to purchase a required number of eligible items and receive an additional eligible item for free.

For example, **Buy 2 Get 1 Free** means the customer purchases 2 items and gets 1 eligible item free.

## Step 1: Open Promotions

1. Go to **Promotions** from the left sidebar.
2. Select **Meal Bundles**.
3. Click **+ Create Meal Bundle**.
4. Select **Buy 2, 3, ... Get One Free**.


![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-08-at-24359_1kfl9kf.png =900x700)

![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-08-at-24421_1ek1n71.png =900x700)

## Step 2: Add Bundle Details

Enter the basic promotion details:

* **Bundle Name** — The name customers will see.
* **Description** — Explain what the promotion includes.
* **Extra Charges** — Choose whether customers should pay extra for add-ons or different sizes.


![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-08-at-24441_1ie2ubn.png =900x700)

**Example:**

**Bundle Name:** Chinese Special Offer
**Description:** Buy 2 items and get 1 item free.

## Step 3: Set Bundle Groups

The promotion uses two groups:


![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-08-at-24507_1saknje.png =900x700)

### Group 1 — Buy

Select the items or categories that customers need to purchase.

Set the required **quantity**.

For example:

**Quantity: 2**

This means the customer must purchase **2 eligible items** to qualify for the offer.

You can change the quantity based on your promotion:

* Buy 2 → Get 1 Free
* Buy 3 → Get 1 Free
* Buy 4 → Get 1 Free

### Group 2 — Get Free

Select the items or categories that customers can receive for free.

Set the quantity of the free item.

For example:

**Quantity: 1**

This means the customer receives **1 eligible item free** after meeting the required purchase quantity.

## Step 4: Set the Discount

Under **Discount**, choose how the free item should be discounted.

For a free-item promotion, set the discount to **100%** for the applicable item.

For example:

* Buy 2 items
* Get 1 item free
* Free item discount: **100%**

The system will automatically apply the discount according to the promotion rules.

## Step 5: Select Service Types


![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-08-at-24524_105yifz.png =900x300)

Choose where the promotion should be available:

* **Delivery**
* **Pickup**
* **Dine-in**

You can select one or multiple service types.


![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-08-at-24533_cbubpn.png =900x700)

## Step 6: Set Schedule Availability

Under **Schedule Availability**, choose when the promotion can be used.

You can keep it available **every day, all day**, or create a specific schedule according to your requirements.

## Step 7: Set Availability Window

Use **Availability Window** to control the promotion's active dates.

Set:

* **Valid From**
* **Valid Until**
* **Minimum Order Value** — Optional

**Example:**

Valid From: **08/10/2026**
Valid Until: **31/10/2026**

The promotion will only be available during the selected period.

## Step 8: Choose Payment Methods

Under **Payment Methods**, select the payment methods that can be used with the promotion.

You can allow:

* **Cash on Delivery**
* **Wallet**
* **Online**

If no specific payment method is selected, the promotion can use all available payment methods.

## Step 9: Add a Promotion Image

Under **Bundle Image**, upload an image that represents your promotion.

The image can be displayed to customers on the storefront.

**Recommended:** Use a **16:9 JPG or PNG** image.

## Step 10: Create the Promotion

Before creating the promotion, review:

* Bundle name and description
* Buy group and quantity
* Free item group and quantity
* Discount settings
* Service types
* Schedule
* Availability dates
* Payment methods
* Bundle image

Click **Create** to save the promotion.

## Example: Buy 2 Get 1 Free

**Chinese Special Offer**

* **Buy:** 2 eligible items
* **Get Free:** 1 eligible item
* **Discount:** 100% on the free item
* **Services:** Delivery, Pickup, and Dine-in
* **Availability:** 08/10/2026 – 31/10/2026

**Customer example:**

| A customer selects 2 eligible items and qualifies to receive 1 additional eligible item free.
You can change the required quantity to create offers such as Buy 3 Get 1 Free or Buy 4 Get 1 Free.