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# How to Configure Automatic Actions for Table Bookings

# How to Configure Automatic Actions for Table Bookings

## Overview

The **Auto Action on Bookings** setting determines what happens when a table booking has not received a response from the restaurant within the configured time.

You can choose to automatically confirm or automatically cancel bookings when the response time expires.

## Where to Find It

Navigate to **Settings → Order Handling → Auto Actions**.


![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-13-at-25517_1k9it1g.png =700x500)

## Steps to Configure Automatic Actions

### 1. Enable Auto Action on Bookings

1. Open **Settings → Order Handling**.
2. Select the **Auto Actions** tab.
3. Locate the **Auto Action on Bookings** section.
4. Enable the toggle to activate automatic actions for bookings.

### 2. Choose What Happens When Time Runs Out

Under **When the time runs out**, select one of the following options.

**Auto-cancel booking**

* Cancels the reservation if it has not received a response within the configured time.
* The setting description indicates that the customer is notified of the cancellation.

**Auto-confirm booking**

* Automatically confirms the reservation when the configured response time expires.
* Bookings that are not confirmed within the selected time are automatically confirmed.

Choose the option that matches your booking-management requirements.

### 3. Configure the Response Time

1. Locate **Time to respond**.
2. Select the desired duration from the dropdown.
3. Review the selected time before saving.

The settings page shows **45 sec** as an example of the selected duration.

### 4. Save Your Changes

1. Review the enabled toggle.
2. Confirm the selected automatic action.
3. Verify the response time.
4. Click **Save** in the Auto Action on Bookings section.

## Important Notes

* Automatic actions apply to bookings that have not received a response within the configured time.
* **Auto-cancel booking** and **Auto-confirm booking** produce different outcomes.
* Selecting a shorter response time means the automatic action can occur sooner.
* Review the configuration carefully before enabling automatic booking actions.

## Quick Checklist

* Opened **Settings → Order Handling → Auto Actions**.
* Enabled Auto Action on Bookings.
* Selected Auto-cancel booking or Auto-confirm booking.
* Configured the response time.
* Clicked **Save**.
* Verified the settings are correct.