> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ressto.co/sitemap.xml
> Use this file to discover available pages before exploring further.
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# How to Add and Save Staff Notes for Catering Enquiries

# How to Add and Save Staff Notes for Catering Enquiries

## Overview

Ressto provides a **Staff Notes** field in the Catering enquiry details panel. This allows platform users to record internal notes associated with an enquiry and save them for future reference.

## Where to Find It

Navigate to **Ressto Admin Dashboard → Catering**.


![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-12-at-12512_plb8n1.png =900x700)

## Steps to Add Staff Notes

1. Open the **Catering** section from the left sidebar.
2. Locate the catering enquiry you want to update.
3. Click the **eye icon** at the end of the enquiry row to open its details panel.


   ![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-12-at-43233_189i6sa.png =900x700)

4. Find the **Staff Notes** text area.


   ![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-12-at-45637_1tw5vd7.png =500x500)

5. Enter your notes in the field. The placeholder reads: *“Internal notes — what you agreed with the customer, pricing, etc.”*
6. Click **Save notes** to save the notes.

## How to Update Existing Notes

1. Open the required catering enquiry.
2. Locate the existing text in the Staff Notes field.
3. Edit the notes as required.
4. Click **Save notes** to save your changes.

## Important Notes

* Staff Notes are intended for internal reference.
* Use the **Save notes** button after entering or updating notes.
* Staff Notes are separate from the customer-submitted event details and requested items.
* Avoid entering sensitive customer information that is not necessary for managing the enquiry.

## Quick Checklist

* Opened the Catering dashboard.
* Opened the correct enquiry using the eye icon.
* Entered or updated the Staff Notes field.
* Clicked **Save notes**.