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# How Do Takeaway Scheduling and Pickup Hours Work Together?

# How Do Takeaway Scheduling and Pickup Hours Work Together?

|| Pickup Hours and Scheduling control different parts of the takeaway ordering process. Understanding the difference helps you configure your takeaway service correctly.

### Pickup Hours

**Pickup Hours** determine **when customers can place or receive takeaway orders**.

You can configure:

* Opening and closing times
* 24-hour pickup
* Multiple pickup time slots
* Different hours for different days

For example:

**Monday:** 10:00 AM – 10:00 PM

This means pickup service is available during those configured hours.

### Scheduling

| Scheduling determines how customers can schedule their takeaway orders in advance.

You can configure:

* Minimum time in advance
* Maximum time in advance
* Time gap between slots
* First order offset
* Time-slot display as a range
* Scheduled orders only
* Maximum orders per slot

### How They Work Together

The two settings work together when a customer schedules a takeaway order.

**Example:**

Your Pickup Hours are:

**10:00 AM – 10:00 PM**

Your Scheduling settings are:

* Minimum time in advance: **30 minutes**
* Maximum time in advance: **7 days**
* Time gap: **30 minutes**

Customers can schedule takeaway orders within your available pickup hours, subject to the scheduling rules.

### Example

Suppose it is currently **9:00 AM**.

Your pickup service starts at **10:00 AM**, and your minimum scheduling time is **30 minutes**.

The customer cannot simply choose any time. The available scheduling slots are determined by your **pickup hours and scheduling settings**.

### Important

||| If separate Pickup Hours are not enabled, the system uses the default business hours configured in Restaurant Profile → Opening Hours.

If separate Pickup Hours are enabled, the configured pickup hours are used for takeaway availability.

### Quick Difference

| Setting | Controls |
| ---- | ---- |
| **Pickup Hours** | When takeaway/pickup service is available |
| **Minimum Time in Advance** | How soon a customer can schedule |
| **Maximum Time in Advance** | How far into the future customers can schedule |
| **Time Gap Between Slots** | Spacing between available time slots |
| **First Order Offset** | When the first scheduled slot becomes available |
| **Max Orders Per Slot** | How many orders can be accepted in one slot |

| In simple terms: Pickup Hours decide when pickup is available, while Scheduling decides how customers can book those available pickup times in advance.