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# Configuring Marketing Email Consent

# Configuring Marketing Email Consent

The **Marketing consent checkbox** allows customers to opt in to receiving marketing emails during guest checkout. It provides a way for customers to indicate whether they agree to receive marketing communications.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/e/c/2/fec2bb2c3e13f800/screenshot-2026-10-12-at-60237_ohynh4.png)

## Prerequisite

A **Privacy Policy page** must be configured before you can enable the marketing consent checkbox.

## How to Enable Marketing Consent

1. Navigate to **Settings → Customer Sign-in**.
2. Locate the **Marketing consent checkbox** section under **Guest checkout cart fields**.
3. Check the message prompting you to activate your Privacy Policy page if the option is unavailable.
4. Configure your Privacy Policy page.
5. Return to **Settings → Login options**.
6. Enable the **Marketing consent checkbox** toggle.
7. Click **Save changes**.

|| How It Works: When enabled, the checkbox provides guests with an option to consent to receiving marketing emails.
Customers who leave the checkbox unchecked are not emailed marketing communications through this consent feature.


## Important Notes

* Configure the Privacy Policy page before enabling the checkbox.
* The checkbox is intended for marketing consent, not for making marketing emails mandatory.
* Ensure that your marketing practices and privacy policy comply with applicable laws and regulations.
* Test the guest checkout flow to verify that the checkbox is displayed as expected.